Game support

Contact support

Email support@onemorebuild.io. Include your device model, operating-system version, game version or build number, and a short description of what happened. Steps to reproduce the problem and an optional screenshot can help.

Please leave out passwords, payment details, and anything private you do not want to share. Read our privacy policy for how support information is handled.

Your farm and saved progress

The current release stores your farm and settings on your device. Starting a new farm replaces existing progress after confirmation. Deleting app data or uninstalling the game can remove your save, so contact us before trying that as a troubleshooting step.

Early builds may change save compatibility. If an update cannot load your farm, include the previous and current build numbers in your message. We cannot restore a local save we have not received.

Testing builds

If you received an invitation through TestFlight, Firebase App Distribution, or Google Play testing, use the invited account and the instructions from that service. For an expired build or an access problem, tell us which service and build you are using.

Other enquiries

General enquiries: hello@onemorebuild.io
Privacy and data requests: privacy@onemorebuild.io